It happens, not only with you but with many other Windows users. Generally, this is a hardware error pertaining to the BIOS settings. When your computer cannot communicate with your hard drive, the hard drive fails to send visual or auditory data to the peripheral devices.
The cause of this error could also be due to SSD (Solid-state drive) while installing the Windows operating system.
So in short, you have a bad hard drive, which is creating this entire blunder.
In today’s guide, we will demonstrate you few tried out solutions which will help you overcome the situation.
But don’t delay to apply the solutions. Any further delay might render the error to a new issue which you may never be able to solve at all.
Solution #1: Change the BIOS Settings
Since the root cause of this problem is in the BIOS settings, thus working out the issue in BIOS is the first preference over any other solutions.
Read the step by step guideline to know how to do it:
Step 1. First, switch off your computer and then press the power button to boot your computer.
Step 2. Keep pressing the power button to enter the BIOS settings page. There could be any other hotkeys to access the BIOS settings, and it varies between different brands. So better consult your manufacturer to know about the hotkeys.
Step 3. Once the BIOS setup page opens up, go to the boot options and make sure that your hard drive is set as the priority device in the list of other devices. Use the arrow key to highlight the hard drive if it is not set as the first boot device.
Step 4. Now save your changes and reboot your computer.
This hopefully should fix your problem
But if the error code is still appearing, try out the next solution.
Solution #2: Run a Disk Check
The error code could be due to the malfunctioning of the disks. So you need to make sure whether the disks are functioning properly or not. To do that, we will use command prompt here.
This is how you do it:
Step 1. In the Windows Search box, type “cmd” and hit “Enter”.
Step 2. From the list of results, right-click on “Command prompt” to select “Run as administrator” option to open the command line interpreter with admin privileges.
Step 3. Once the black dialogue box opens up, type the following command and hit “Enter”:
chkdsk /f /r
Step 4. Next press “Y” from your keyboard and its done.
Restart your computer one more time and check if the problem persists or not.
Solution #3: Fix the MBR with Windows PE
Quite often the error 0xc00000e9 could arise when you install the Windows operating system without actually setting the MBR (Master Boot Record) properly.
Thus in this approach, we would set the local C:/ drive as the MBR to correct the error using Windows PE (Pre-installation Environment).
Follow the steps listed below:
Step 1. Firstly connect the hard drive to your computer using Windows PE.
Step 2. Next launch the Windows PE and set the C: drive as the MBR (Master Boot Record).
Step 3. Finally, reboot your computer to reinstall the Windows and check if the problem is iterating or not.
Solution #4: Check your SATA Cables
It has been seen that if users use an old SATA cable, like SATA 2 in cable in SATA 3 port, then the data transfer rate is affected and the OS is not able to communicate with the hard drive adequately. In such a situation this error might occur predominately.
So check and then replace the SATA cable is required.
To do that, follow the user guide given below:
Step 1. First, turn off your PC.
Step 2. Now open the CPU cabinet and then locate the hard drive and the SATA port to which it is currently connected.
Step 3. If you have a SATA II cable, replace it with a SATA III cable. If you don’t have a new one, purchase it from the market. It is very cheap.
Step 4. Close the cabinet and restart your computer.
Hopefully, the problem will be sorted out this time.
In case none of the aforementioned solutions do not work the way you expected, then you must update your system drivers from the “Device Manager” page. You can also use any third-party tool from free software distribution sites to do the update.
But if everything fails to bring back your computer to normalcy, free from the error 0xc00000e9, then you must consult an expert or get your hard drive to replace immediately. But make sure to back up the contents before you send the hard drive to the technician.
Visit our website daily for more Windows error solutions updates.